Privacy Policy

1. Introduction

The Zimbabwe Tourism Authority (ZTA) is committed to protecting the privacy of users of the Zimbabwe Tourism Digital Ecosystem Platform (ZTDEP). This policy explains how we collect, use, and safeguard your personal information.

2. Information We Collect

We collect the following types of information:

• Account information: name, email address, phone number, national ID/passport
• Business information: trading name, registration number, address, category, province
• Documents: company registration, insurance certificates, bank statements, facility plans
• Payment information: transaction references, proof of payment documents
• Usage data: pages visited, search queries, IP address

3. How We Use Your Information

• Processing licence applications and renewals
• Verifying operator compliance and conducting inspections
• Facilitating payments and issuing receipts
• Publishing verified operator listings in the marketplace
• Communicating policy updates and licence reminders
• Generating aggregate tourism statistics for policy planning

4. Data Sharing

We do not sell or rent your personal information. Data may be shared with government partners for regulatory compliance, payment processors for transaction verification, and inspection officers for compliance verification.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encrypted connections, access controls, and regular security assessments.

6. Your Rights

You have the right to access, correct, or request deletion of your personal information. Contact us at info@zimbabwetourism.net for any privacy-related requests.

7. Updates

This policy may be updated periodically. Changes will be posted on this page with an updated revision date.